Do you have a guarantee?Updated 7 days ago
Yes, we offer a lifetime money-back guarantee on all of our products.
We believe in our products, and we stand by them completely. If you’ve given your Fettle supplement a fair go with your pet and it’s just not clicking, we’ll make it right no matter how much time has passed.
That might mean a full refund on your most recent order, or helping you try a “plan B” that might suit your pet better.
Sometimes it’s just a case of changing how it’s served. Other times, switching to a different supplement can be a better fit for your pet’s needs. Either way, we’re here to help figure it out with you.
A few things to keep in mind:
The guarantee covers your most recent order, at any time, no time limit
We don’t ask for returns or photos, just that you gave it an honest try
We'll ask for your latest order number, so we know what to refund or replace
You’re always welcome to ask for help before making a decision
We know that trying something new for your pet can feel like a big step and you're the one taking that risk. Our guarantee is here to take that weight off your shoulders.
If you're ever unsure, please reach out to us at [email protected].
We’re always happy to chat through what’s been going on and find the best way forward for you and your pet.