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Fettle

Help Center & Common FAQs | Fettle

Do you have a money back guarantee?

What payment methods do you accept?

How do I track my order?

Where do you delivery to?

Do you ship to Northern Ireland?

Delivery Information

Orders & Deliveries

How to access my subscription on desktop?

How do I access my subscription on mobile?

How to skip my next subscription

How to pause my subscription

Can I change how often I will receive my order?

How to cancel my subscription

Subscriptions

Do your products have any additives?

My dog won't eat the Kelp when I add to their food?

Does Kelp seaweed cause diarrhoea?

Can I use Kelp Seaweed with hyperthyroidism?

How does Kelp Seaweed actually work?

How much goats milk powder do I feed my dog or cat?

How many litres does 250g of goats milk powder makes?

What is the shelf life of goats milk powder?

How long can goats milk be kept in the fridge once reconstituted?

Can I freeze the reconstituted goats milk?

What is the difference between goats milk and cows milk?

Does goats milk help with yeast in dogs?

Can I feed your goats milk powder to my cat?

Can I feed a female dog in labour goats milk powder?

Can I feed goats milk to my dog with kidney disease?

Can my dog/cat be allergic to goats milk?

Can My Dog with Pancreatitis Have Goat Milk Powder?

When can I start my pet on Fettle?

How long will a pouch last?

Goats Milk Powder

How much pumpkin powder do I feed my dog?

How does pumpkin powder actually stop scooting and fishy smells??

Pure Pumpkin Powder

What is the shelf life of Kelp Seaweed Powder?

How often and how much Kelp seaweed should I be giving my dog?

What Are the Benefits of Kelp Seaweed Powder for Dogs & Cats?

Kelp Seaweed Powder

Our Products

Do I need to create an account before ordering?

Where can I read your terms and conditions?

Where can I read your privacy policy?

Account & General

How long will my order take?

General information & answers about orders placed via our website.

Struggling to understand how our subscriptions work? Or need to make a change to your subscription?

Do you have unanswered questions about Fettle's product for dogs & cats? This is the place to find the answers.

Help with any Fettle website questions or your account

One of our biggest values is being fast and efficient (we’ll be honest, we don’t always get it perfect, but we’re always working on it!). We aim to get your order on its way to you as quickly as possible. All orders are sent on a 24-Hour Tracked Deli

One of our biggest values is being fast and efficient (we&#x2019;ll be honest, we don&#x2019;t always get it perfect, but we&#x2019;re always working on it!). We aim to get your order on its way to you as quickly as possible.All orders are sent on a 24-Hour Tracked Delivery service, and you can choose from two shipping options at checkout:<ul data-start="482" data-end="643"><li data-start="482" data-end="563">Standard Shipping: Your order will be dispatched within 1&#x2013;3 working days.</li><li data-start="564" data-end="643">Express Shipping: Order before 12pm and we&#x2019;ll dispatch it the same day.</li></ul>If you&#x2019;re in Northern Ireland, deliveries may take up to 2 working days to arrive once dispatched.

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